Properly managing your enterprise IT assets and infrastructure can be challenging, particularly for fast growing organisations.
AINS’s Managed IT Services are designed to take away the burden of day-to-day IT management from your internal IT team to allow it to focus on higher value activities in achieving strategic business goals.
Our approach to Managed IT Services is based on industry best practices to lower your operating costs, improve service levels and enhance the agility of your enterprise.
We take on full responsibility of the key functions in IT service delivery within your organisation including Incident Management, Problem Management, Change Management, Patch Management, Knowledge Management, Help Desk, Monitoring and Response. However, AINS does more than just support your IT Infrastructure; we fully manage your Infrastructure assets throughout their lifecycle from procurement, deployment, support including disposal and ensuring your assets meet operational and ROI objectives.
Alternatively, we will work with your organisation to customise the Service Catalogue and Engagement Procedures to ensure the best fit for your organisation.
The IT assets that we manage include:
- End user devices
- Network Routers and Switches
- On-premises data centres
- Physical and Virtual Servers
- Physical and Virtual Storage Networks
- Technologies such as DNS, DHCP, LDAP